Frequently Asked Questions

Straight answers about sliding glass door repair, impact windows and how we work across Broward, Miami-Dade and Palm Beach County.

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Questions we get every week

Should I repair or replace my sliding glass door?

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Repair is the right call in most cases. If the frame and glass are sound and the door only drags, sticks or won't lock, the problem is hardware — rollers, track or lock — and a repair costs a fraction of replacement. Replace the door when the frame is rotted or bent, the glass is failing in multiple panels, or you want impact-rated protection you don't have today.

How long does a sliding glass door repair take?

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Most repairs are finished in one visit, typically 1-3 hours. Roller and track jobs run about 2 hours per door, handle and lock swaps under an hour, and screen re-screening under an hour. Glass replacement takes two visits because the pane is measured first and ordered to size.

What are the signs my door needs roller or track repair?

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Call for roller or track service if the door takes two hands to move, grinds or squeals, jumps off the rail, leaves metal dust in the track, sits crooked in the frame, or won't line up with the lock. Those are all running-gear symptoms, not glass problems.

Do you offer same-day or emergency service?

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Yes. We're based in Dania Beach and keep common rollers, tracks, handles and locks on the truck, so same-day and next-day appointments are usually available across Broward. Broken glass, a door that won't lock or a slider stuck open gets priority scheduling.

What does your warranty cover?

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We provide a 10-year limited warranty on new installations and a 2-year limited warranty on repairs. Both cover our workmanship and the parts we supply — they are limited warranties, not unconditional guarantees, so storm damage, impact, forced entry and neglected tracks aren't included.

What areas of South Florida do you serve?

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We serve all of Broward County, all of Miami-Dade County and all of Palm Beach County — including Fort Lauderdale, Hollywood, Dania Beach, Pembroke Pines, Davie, Plantation, Boca Raton, Delray Beach, Boynton Beach, Wellington and Sunny Isles Beach.

Why do sliding door rollers fail so fast in South Florida?

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Salt air, humidity and blowing sand. Salt corrodes cheap steel rollers, humidity keeps the corrosion working year-round, and sand grinds into the track and acts like sandpaper on the wheels. We install marine-grade stainless rollers and clean or cap the track so the new hardware isn't destroyed by the same conditions.

How much does sliding glass door repair cost?

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Cost depends on the door and the parts, so we quote after we see it — estimates are free and there's no pressure. A hardware repair is almost always a fraction of the cost of a new door, which is why we recommend repair first and replacement only when the door is genuinely past saving.

What are impact windows and are they worth it?

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Impact windows use laminated glass bonded to an inner layer, set in a reinforced frame, so the glass stays in the opening even when struck by debris. In South Florida they mean no shutters to put up, quieter rooms, lower cooling bills and often reduced insurance premiums.

Can you replace just the glass in a sliding door?

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Yes. Cracked, shattered and fogged panes can be replaced in the existing frame in most cases. We measure the panel, order glass in the correct thickness and Low-E coating for Florida code, then return to set and seal it.

Do you fix sliding screen doors too?

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Yes. We re-screen with standard, solar or pet-rated mesh, straighten bent frames, replace screen rollers and refit the door so it tracks smoothly behind the main panel. Screen work is usually done on the spot.

My slider leaks during storms — can that be fixed?

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Usually yes, and usually without replacing the door. Most leaks come from clogged weep holes, failed weatherseals or a bad perimeter seal. We trace the actual water path, clear the drainage and re-seal or re-glaze the failed component rather than guessing with caulk.

Still have a question? Send us a message or read our warranty terms.

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